Payment Methods

The payment methods currently available to you are displayed during checkout. Options may differ depending on your country, card issuer, currency, device, purchase, and available payment processors. Select a supported method from the checkout screen to complete payment.

Payment Authorization & Verification

Transactions may require authorization by your bank, card issuer, wallet provider, or other payment service. Orders may undergo reasonable fraud-prevention, transaction, or identity checks. A payment provider may decline a transaction or temporarily reserve funds while verifying it.

Checkout Security

Our storefront uses Shopify e-commerce infrastructure and applicable payment service providers for checkout and payment handling. Orvelliqa™ does not store full payment card numbers on its own servers. Never send your complete card number, security code, password, or online-banking credentials by email.

Prices & Final Order Total

Product prices, selected quantities, available discounts, shipping charges, taxes when applicable, and the amount payable are displayed before you submit payment. Prices for our creative wall lamps are presented in the currency indicated on the website and checkout; review the checkout total before paying.

Bank & Currency Charges

Your bank, card issuer, or payment provider may impose currency-conversion charges, international transaction fees, or other charges outside our control. Consult the applicable provider for details.

Discount Codes & Promotions

Enter eligible discount codes before completing checkout and verify that the discount appears in the final total. Offers may have expiration dates, eligibility rules, product restrictions, or other published conditions.

Order Confirmation & Payment Issues

An order acknowledgement is sent after a successful checkout to the contact address provided. If you do not receive it, first check your spam folder and verify your email, then contact customer support with any available order details.

Failed, Duplicate or Disputed Transactions

If you believe you were charged incorrectly, the checkout failed, or a charge is duplicated, contact us promptly at service@orvelliqa.com. Please include your order reference, the date, and a description of the issue without sending full card details.

Refunds & Cancellations

Once an eligible return has been received, inspected, and approved, we normally initiate a refund to the original payment method within 5–10 business days. Your financial institution may take additional time to post the credit.

Please contact us as soon as possible to request an order change or cancellation. We will make reasonable efforts to help before fulfillment begins; changes or cancellations are not guaranteed once processing, packing, or dispatch has started. No cancellation fee applies to orders successfully canceled before fulfillment.

See our Return & Refund Policy for the full conditions.