01 · Information We Collect

Depending on your interaction with orvelliqa.com, we may collect contact information, full name, telephone number, billing and delivery addresses, purchased products, order number, transaction status, shipment updates, returns, and refund information. We may also process account details where accounts are available, messages submitted to customer support, and technical data such as IP addresses, browser characteristics, operating system, device information, website activity, cookies, and identifiers.

Where marketing or measurement technologies are enabled, data may also include ad interactions, product views, shopping-cart events, checkout events, and attribution or purchase signals. Shopify and applicable payment processors handle payment information necessary for checkout. Our own servers do not store complete payment-card numbers.

02 · How We Obtain Information

Information may be provided directly by you when you order or contact us; gathered automatically through site functionality, cookies, server logs, pixels, or similar technologies; or provided by Shopify, financial institutions, payment partners, logistics providers, fulfillment services, and fraud-prevention providers involved in fulfilling your request.

Where enabled and permitted, we may also receive campaign, attribution, analytics, and advertisement information from advertising providers, including AppLovin and other partners.

03 · Why We Process Information

• To authorize transactions, process and fulfill creative wall lamp orders, and arrange delivery.
• To send order confirmations, shipment notices, support replies, and refund updates.
• To manage product questions, cancellation requests, returns, refunds, and disputes.
• To protect accounts and detect fraud, abuse, security threats, and improper transactions.
• To maintain, troubleshoot, measure, and improve website performance and customer experience.
• To measure campaigns and, where allowed, support advertising, attribution, and interest-based marketing.
• To satisfy legal, accounting, taxation, record-retention, regulatory, and dispute-resolution obligations.

04 · Cookies, Pixels & Similar Tools

Orvelliqa™ and supporting service providers may use cookies, tags, pixels, scripts, server logs, APIs, and comparable technologies. Strictly necessary technologies support functions such as carts, checkout, security, and account sessions. Analytics and advertising technologies can be subject to consent and privacy-choice requirements.

Where applicable law requires prior consent for non-essential technologies, we obtain the necessary consent before enabling that processing. You may use any cookie preference controls displayed on our website, browser controls, or contact us regarding available privacy choices. Some functions may not work as expected when essential storage is blocked.

05 · Advertising Services, Including AppLovin

Where we engage AppLovin or similar advertising and measurement services, these services may collect or receive limited device and activity signals necessary for delivery, attribution, campaign optimization, fraud detection, and relevant advertising, subject to our configuration, applicable law, and your privacy choices.

Such data may include IP address, device and browser information, advertising or cookie identifiers, referral information, ads viewed or clicked, products viewed, cart activity, and conversion events. We do not intentionally send complete payment-card details, government identifiers, or sensitive health information in advertisement event parameters.

You can review AppLovin’s own privacy information at legal.applovin.com/privacy.

06 · Service Providers and Disclosures

We disclose information as reasonably needed to Shopify; payment and fraud-prevention processors; shipping carriers, warehouses, and fulfillment partners; customer support and communications vendors; technical security and hosting providers; analytics, attribution, and advertising partners where used; and accountants, advisers, regulators, or other persons where required or permitted by law.

These providers may have their own legal obligations and privacy notices. We do not rent customer information to unrelated organizations for unrestricted independent use. Some advertising disclosures can nonetheless be classified as a “sale” or “sharing” under privacy law, even when no monetary exchange occurs.

07 · Sale, Sharing & Targeted Advertising

We may disclose device, browsing, or transaction-event data to advertising or analytics partners, including AppLovin where enabled. Depending on your location, such disclosures may constitute a sale, sharing, targeted advertising, or cross-context behavioral advertising.

Where you have a legal right to opt out, contact service@orvelliqa.com with “Privacy Request” in the subject line and describe the relevant choice. We will process qualifying requests and applicable recognized privacy signals as required by law.

08 · Shopify and Checkout Services

Our online store is powered by Shopify. Shopify and payment service providers process information for shopping-cart functions, checkout, order administration, fraud screening, technical operations, and merchant services according to their roles and applicable terms. Review Shopify’s privacy information for further details about its practices.

09 · Data Retention

We retain personal information only for periods reasonably necessary for order fulfillment, customer service, refund handling, accounting and tax records, anti-fraud checks, legitimate dispute management, applicable marketing activity, and legal obligations. Specific retention periods depend on the record type, processing purpose, applicable law, and the relevant service provider.

10 · Your Privacy Rights

Depending on local law, you may have rights to access, correct, or delete certain personal information; request a portable copy; object to or restrict certain processing; withdraw relevant consent; opt out of specific sales, sharing, or targeted advertising; and appeal an adverse decision where applicable. Some rights are limited by valid legal exceptions, security obligations, or record-retention requirements.

11 · How to Submit a Privacy Request

Email service@orvelliqa.com with the subject Privacy Request and explain whether you seek access, correction, deletion, advertising opt-out, or another applicable right.

We may request information reasonably needed to verify your identity, match your order, or confirm an authorized agent’s authority. Do not send complete payment-card numbers, security codes, passwords, or unrequested identity documents by email.

12 · Promotional & Transactional Messages

If you have separately chosen to receive promotional communications, you can stop them using the unsubscribe mechanism in the message or by contacting us. Essential emails concerning orders, payments, safety, delivery, returns, account security, and privacy requests may still be sent when reasonably needed.

13 · Information Security

We apply reasonable organizational and technical practices intended to limit unauthorized access, disclosure, loss, and alteration of information, and we use third-party services appropriate to the functions they provide. No internet transmission or storage system can be guaranteed completely secure. Please protect your account credentials and report suspected misuse.

14 · Sensitive Information & Advertising Restrictions

Our store sells creative wall lamps and home lighting accents, not sensitive healthcare services. We do not intentionally use sensitive personal information or protected health information for advertising audience creation or targeting.

We do not intentionally send sensitive categories such as detailed health information, government identification numbers, biometric information, precise location data, financial account passwords, or other specially protected information through advertising conversion-event fields.

15 · Children’s Privacy

Our products and online store are intended for general consumer shopping, not directed at children. We do not knowingly collect information from children in violation of applicable law or intentionally transmit known children’s personal information to advertising partners. Contact us if you believe a child improperly provided such information.

16 · International Data Processing

Orvelliqa™ is operated by a company based in Guangzhou, China. Shopify, payment providers, carriers, advertising services, and other vendors may process information in different countries. When international data transfers are subject to specific legal requirements, we apply legally required measures and safeguards.

17 · Third-Party Links & Services

Our website may link to outside sites, delivery partners, payment services, or third-party platforms. Information provided directly to those third parties is governed by their policies, not this store notice. Review their terms before disclosing additional information.

18 · Changes to This Policy

We may revise this Privacy Policy to reflect new business practices, technology, partners, legal requirements, or services. The updated policy will be posted here with an updated effective or revision date; where legally required, we will provide additional notice.